VIOLATING CUSTOMERS RIGHT WITH POOR CUSTOMER SERVICE

I am a very hurted customer due to your staff not being responsible for their work. Today at Pep store the one situated next to old Quality store in Pinetown.

There is a notice that state the store opens @ 8:00 am and I was there on time. Waited n waited for 15 minutes still the store was not opened and I tryed to ask the staff via sign language but they looked at me and laughed, they kept on talking, pointing at me and laughed mind you I was actually going to work @ 8:30. Just wanted to buy shoes as my shoes broke along the way.

Why you ain't giving equal treatment to your customers because Im sure if I was white or president's son the service would be different. If they were having a metting, some one should have came out and inform us what the matter they ain't opening on time.

I ended up being late @ work and given a warning. Why Pinetown lack customer service or is it because the majority is black. Ain't you giving your staff enough training after so many years you guys serving the country? How about our right as customers being violated.

The store manager is :Mpumi