VERYBAD SERVICE

I went to collect a parcel on the 8th of June 2020 at PEP(Postmasburg) As i forgot my mask(after standing in a long queue) i had a polo neck on that cover my whole face(according to law your face/nose area must kust be covered) the so called Manager did not want me to enter as i was only allowed a proper mask, but at ::the same time a lady exit with a scarf... How fair is that.. And the Manager was not very presentable as she was wearing a blanket around her middel and a ****ty attitude. And just there i developed a ****ty attitude myself... My 3-5 working day Paxi parcel is on the 7th working day today and still not here. PEP HAVE THE WORS CUSTOMER SERVICE EVER. Sad to see unprofessional, unpresentable people in Manager positions, wich is gone cost Pep money in future.