Very rude and unprofessional staff at Pep Langa junction shopping center

I have contemplated writing this but l have had enough now and l must speak up and hopefully the owners of this shop will do something to fix this big problem. Everytime l visit this shop normally to pay my mkuru orders the cashiers always says they are offline . Normally you get told that we are offline after standing in a queue for several minutes. If l am correct more than 5 times on different days within the past two months l have been told this offline story and l dont know why they dont warn customers in advance before they wait to make payment and then only to be turned away at the counter . I think most of the times when the cashiers do not want to take mukuru , dstv or other payments they can easily make up a story that their sytem is offline and there is no way for us as customers to prove this . Rather cancel mukuru as well as othet money payments Pep if your system is always offline .

The staff dont greet and they are very rude because even if you move to the counter after another customer has finished paying and walked away a cashier can complain that you were only supposed to come if she calls you . The langa pep staff are so *********** and they take their time to help customers.

Can they please train their staff to treat customers with respect and please hire people who are passionate to be salesman or cashiers.