Very Good Customer Service

<p>I paid for my DSTV account at the Norkem Park Mall shop on the 28 th of January.My service provider DSTV however disconected my service first week of February as they said they had not received that payment.I went back to that shop to enquire as to what could have happened.The staff there was very friendly and equally as helpful as they have always been with other transactions i do there.They did a print out form their system showing the payment but unfortunately my service provider still was not satisfied.I had to to go back a couple of times after being disconnected again and again and even phoned DSTV from the shop.At one point they said maybe i had paid into a wrong account but the staff there showed me how they actually make the payments on their system and paying into a wrong account was not possible.The payment was finally captured this past week a month later.Thank you to the PEP staff at that shop your customer care is very commendable and DSTV can learn a lot from you guys.</p>