VERY DISAPPOINTED AT PEP CELL HIRING SUCH NON CUSTOMER CENTRIC PEOPLE

PEP CELL TRADE ROUTE MALL ,,, stay away if you dont wanna hurt your feelings!!!! Consultant TSHEPISO

I have never been this humuliated in my entire life due to the inefficient service i got from Trade route mall Pep cell. She is sooooo very disrespectful "IT HURTS" to customer, she told my sister and i wayyyyy to get off and only left what she forgot. That consultant there OMG she must be removed from there, she is not AT ALL fit for customer service. If you not happy with something she will tell you she will STOP ASSISTING YOU if you continue complaining and that you wont DO ANYTHING TO HER. WOW WOW WOW oh my word, that consultant she is really something else, she doesnt know Pep policy in terms of T&c stated on the Pep slip ,shes very rude, very impolite, haveless time &no effort to customer service, she is not ustomer centric shaim. She gives Pep a very BAD REPUTATION ,, it is up to pep if they want to retain their good reputation, but i tell with Tshepiso there,,, the store will not make money with her there.

My sister and i bought a new Mobicel phone on saturday it wasnt working, it couldnt access the internet. then on Sunday we took it back and we found her at the till yoooooo that consultant OH MY GOODNESS ,,,, she takes a trophy for being disrespectful

Pep cell, its up to you, im sure other customer have complained about her alread in the past. She doesnt respect her job at all, if she did she wouldnt dothat, even her colleague reprimanded her to stop what she is doing in fron of other customers watching,,, did she STOP? NO... she takes a TROPHY shaim