USELESS STAFF WITH A BAD ATTITUDE !!!!

<p>Hi</p> <p>&nbsp;</p> <p>We bought a Telkom Netsurfer Tablet from PEP about 4 months ago but have been having issues with it.</p> <p>We took it to PEP Tokai in Blue Route Mall.</p> <p>10min after we handed it and left the store the PEP lady phoned to say that there is nothing wrong with the tab and thus they cannot send it in for repair. Explain that ?</p> <p>We told them there was a problem with it and as they are not technicians how they claim it is working fine ?</p> <p>10min later, again a technician from the repair centre, which is in the Maitland/Pinelands area phoned to say that they have looked at the tab and there is nothing weong with it. *** !!!!</p> <p>So ee handed the tab in, PEP staff looked at it and then it was send to the repair centre...20min drive away, minimum, all within a 30min period.</p> <p>ABSOLUTE ******* !!!!</p> <p>Now we are sitting with a tablet that we cannot use and that PEP refuses to fix !!!</p> <p>They claim nothing is wrong it as does the repair centre BUT no technician has physically looked at or handled it.</p> <p>&nbsp;</p> <p>I am extremely ****ed off with this whole situation and disgusted at the way we have been treated !!!</p> <p>By the way, before we took the tab to PEP, we took it to the Telkom shop and their manager and technician both said that there is a problem and we must take it back to PEP so the repair centre can look at it.</p> <p>&nbsp;</p> <p>So what is PEP going to do about this ?</p> <p>&nbsp;</p> <p>I want this sorted out and I do not want that tab back.</p> <p>PEP can keep it and refund us.&nbsp;</p> <p>&nbsp;</p> <p>I am waiting.....</p>