UNPROFESSIONALISM: PEP HOME RANDRIDGE: P5807

PEP HOME RANDRIDGE: UNPROFESSIONALISM: PEP HOME RANDRIDGE: P5807

Terrible service most of the time, if you want unprofessionalism go to that store. Lerato, Muano and their Manager Flo.

What annoyed me is not what transpired where I asked for R60 to be specific and Lerato did not ring it to withdraw, when I needed this to be rectified, she did not apologize, she just told me I just asked for R60, and I was not specific on the word cash back. Where on earth did, she think the R60 I am asking for will be from? To cut the story short after everyone got involved, we still did not get a solution and I had to go withdraw from the ATM got charge R10(It is not really about R10 as I do have) but to be charged just to withdraw a mere R60 whereas I bought items totaling to R195,80 therefore qualifying me to withdraw the R60 I needed for my little daughter.

To add to the unpleasant even when I was leaving the staff then team up to talk about me with Muano laughing so loud to get a reaction from me, I looked at her and went out of the store. I will never buy from that store as there has been so many unprofessional incidents before this as I am a regular there, according to them you must not complain about their lack of professionalism hence they team up to talk about a client. Florence their manager seems to be okay with that. She had two wonderful staff, not sure where they were moved to Tshephiso and Agreement. The staff that's left must really learn a thing or two about remaining professional at all times.