Unable to link my account

Neither my account can be linked nor can a new account be opened. No reason given except \I dont know what to do""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;202405;807;14;2;0;1;0;0;2;15/02/08 16:39;722;NULL;15/02/07 0:00;15/02/08 4:37;Cashier not a Packer;7,61E+12;Veronic;***;Went to Game Stores Eastgate mall, bought some groceries, on payment was asked if I needed a bag, I said yes. She finished ringing up my goods , then she served other customers behind me. I asked her are you not packing my goods, her response was she is not a packer but a cashier, I asked then why sell me a bag if you will not be packing my groceries?I would like to know is this the new way Game operates? I have been at Game stores for a number of times, where a Cashier does pack your groceries. If this is the new way of serving customers then they should have a sign No packer at cashier, pack your own groceries!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;823655;353;5;2;0;1;0;0;2;15/03/04 19:37;722;NULL;15/03/04 9:11;15/03/04 7:35;Explora R99pm contract;***5 / ***;;***;I acquired the Explora decoder and requested for the R99pm x 24 contract.<br> <br> The package was loaded on 20/02/15, and I found out on 23/02/15 that the R799pm x 24 contract was loaded instead of the R99pm x 24 contract. <br> <br> Phoned the call centre on 23/02 , 25/02, 27/02 and 02/03 explaining to them that I don't want the R799pm contract but only the R99pm contract as requested when I acquired the Explora.<br> <br> I was then referred to the DPP department, and even there they just told me they will change it to the R99pm contract and nothing happened.<br> If I look on self service, I must be able to change my Package, currently it is telling me ' DStv Premium Package is active on this device. The decoder and smartcard are currently under a 24-month Decoder Payment Plan contract and cannot be managed' <br> <br> Please can somebody change this contract to a R99pm x 24, and make sure that I can change my Subscriptions... Remove the 'Explora PRM 24 Contract-2014'<br> I have had no success with Multichoice over the phone. <br> <br> Please help!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;543425;23;1;2;0;1;0;0;2;15/03/16 8:48;722;NULL;15/03/14 22:08;15/03/14 20:46;Total incompetance;6,50E+12;All of them;***;2 weeks ago a had a complaint about a policy that was ceded to Standard Bank in 2003 as collateral on a car I bought and paid of in 2006 and reclaimed the policy there after. The policy is to be paid out on 1April 2015. Sanlam sent me a letter saying that I need to get permission from Stand Bank for the policy to be paid out. I went to see them on the 27 Feb, spent about 2 to 3 hours in the bank, left with the promise of that they will call me as soon as they get the letter from car finance dept. 2 weeks later I returned just to find out that they have received a report from car finance 10 days ago, no one bothered to let me know. Then I sat there another 2 hours just to get a reply that the car has been sold to a company but they can give me a letter saying it has been paid of. I wanted to shout at her \are you f@#$#g deaf or what. I told her that they need to write a letter stating that they are not in possession of the policy and it was ceded back to me. How many times must I repeat myself before they can understand what I am telling them. Now I have to wait for a letter from Centurion branch. How long thats going to take. The worst of all is that the car has been sold 3 years"""