ZN
Ziphindiwe N

1 reviews | Active since Sept 2016

06 Aug 2018, 09:28

Triple payment for goods

Yesterday I was at your Randburg square store and I attempted to make a purchase with my card and your machine kept saying declined .We tried the card twice and I eventually paid cash. When I logged into my online banking this morning , both transactions went off my account so I paid R120 off my card and an additional R59.99 cash which makes a total of R180 for a R59.99 item. I have my slip as proof of cash payment and I have my bank statement clearly showing the Pep Randburg transaction twice. I urgently require my refund please of R120

0
Replies (1)
PEP
PEP's reply06 Aug 2018, 11:57
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP

Best regards,