MM
Mary M

1 reviews | Active since Nov 2015

19 Nov 2015, 21:18

TREATED LIKE A SHOP-LIFTER AT PEP ALBERTON CITY

I went to Pep store at Alberton city, the smaller one close to Crazy store, to buy a dustbin. I walked in the store feeling normal like any other customer but walked out feeling so belittled, embarrassed, upset and almost in tears after being openly treated as a shoplifter/***** by two ladies in the store!It was really hurtful & I wondered why I had been treated like that.1 lady was openly on my case in the store and later tipped the other to search me at the door!!!!i chose to ignore it, bought my dustbin and as i was walking out the other lady just said to me 'I want to see your bag'!!!I looked at her in shock then she litterally dug into my bag as if searching for something.I just looked on, shocked at such treatment. What surprised me was that from the time i walked in noone was searched @the door,the this lady goes there and demanded to search my bag.after i left the store i went into Crazy store to look on and see if everyone else who walked out of the door was searched like that as well. As i had guessed, nobody else was searched.instead the 2ladies started chatting and laughing.i was really hurt by this &went back 2 return the bin &told 1of the ladies that they hurt me.

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Replies (1)
PEP
PEP's reply20 Nov 2015, 08:01
Official
Hello Mary Malunga,

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards
PEP