*******!!!!!

This store especially the manager sharon doesn't have no customer ethics they literally tried to rob me of my money until I made a big hoohaa ,she firstly cannot do her job as she dosen't know what on earth she is doing the music is so loud you barely can here yourself speak ,she gives customers all the wrong things I went back to collect my lay-buy refund as my items was put back on the shelf due to me missing a payment even though my time was not expired I was not given a courtesy call to inform me this was going to happen, that's fine I understand it's protocol. I supposed to collect r179 she gives me r100 it's a pity I can't add a picture to show everyone the slips when I demanded the money is incorrect and want what's mine she then says the system made an error there could be another person with the same surname, how dumb is that??? you can have a million customers at pep with the same surname but the slip numbers will not be the same I then received my r179 why should I have to put up a fight to get what's rightfully mine????? I am clearly been victimized in that store because the last time I had an incident where she tried to rob me and make me pay r400 for something which was incorrect I reported her and since then if we go to the store we always looked at funny and now this PEP need to sort this mess out she cannot treat customers like that are we not valued??????? Absolutely disgusted , please can I have higher management to address this matter