They ****** me

I went and bought a cell phone on the 02/07/2015 around 15:00 afternoon which I had to charge before use. When I switched on the phone the following day, I found that it doesn't read my sim-card and I had to buy another sim card and simswap but it still did not accept it as there was still no network reading. I took the phone back on the 09th/07/2015, which is still with-in the 7 days when I count the hours. I was surprised to hear that they say It must be sent for repairs and that will take about 3 weeks.<br> <br> Firstly It is not fair that I buy the phone in the afternoon and Pep consider that half day as a full day already, It is not fair that their phone is faulty but new and I have to pay full amount of brand new phone for repaired phone. The worse part is that I am running a company and had to buy the phone to function and still I am without a phone and told to wait for 3 weeks without being available to my clients. I feel inconvenienced as their policies are not favourable to us as the consumers.<br> <br> I feel that I have been ****** off my money and a chance of getting a new proper phone seriously. I am just stuck with this useless phone just hoping someday it will work.