DM
Dumisani M

1 reviews | Active since Jun 2012

01 Jul 2017, 11:40

THEY REFUSE TO REFUND MY MONEY

<p>I JUST BOUGHT A PHONE (SAMSUNG Z2) NOT LONGER THAN TWO HOURS AGO AT PEP CELL IN KING WILLIAMS TOWN (NEXT TO EDGARS).</p> <p> </p> <p>I SWITCHED IT ON AND REALISED IT DOES NOT HAVE ANDROID SYSTEM BUT RATHER SOMETHING ELSE. NOW THEY ARE REFUSING TO REFUND ME MY MONEY. </p> <p> </p> <p>NANDIPHA (WHO SAYS SHE'S THE STORE MANAGER) BLATANTLY REFUSES AND SAYS ONCE YOU BUY SOMETHING THAT IS ON DISPLAY YOU HAVE TO KEEP IT FOR LIFE ACCORDING TO PEP STORES POLICIES.</p> <p> </p> <p>THIS IS AGAINST THE LAW.</p> <p> </p> <p>PLEASE ASSIST ASAP</p>

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Replies (1)
PEP
PEP's reply03 Jul 2017, 10:37
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP