MM
Mokgadi M
1 reviews | Active since Dec 2011
15 Feb 2016, 18:26
THE WORST CUSTOMER SERVICE
Good day<br> <br> I went to buy a few items on Friday 12 February 2016 from your Karaglen store. When I got to the till your cashier Khossy discovered the face cloth I had did not have a bar code. She then SENT me to go find one with a barcode in a very condescending manner. I asked for her supervisor and she said she was not in the vicinity.<br> <br> What kind of training do you offer at PEP stores for your cashiers to talk to customers in that manner and how is it my problem that your items are put on the shelf without a barcode?<br> <br> No other cashier to relieve her, no supervisor or management available? <br> <br> Not impressed at all
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Replies (1)PEP's replyOfficial
16 Feb 2016, 08:36Hello mogirl_e,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
PEP's reply16 Feb 2016, 08:36
Official
Hello mogirl_e,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
