STUPID SERVICES WITH POOR STAFF

Your Store have Ruined my life with a new Paxi Services, Today it's Monday my parcel that I have send in is not traceable because your Staff did not do the right thing, We courier important thing which concern our life. TRAIN YOUR PEOPLE I WISH I CAN GET A REFUND. I did express which it must take 1》3 days but nothing will happen since I can't deal with you guys EXPRESS IS EXPRESS I mean it's urgent. I WON'T RECOMMEND ANYONE WITH YOUR SERVICES. I better use taxis which are reliable you can phone a taxi driver and trace your parcel