Staff shortage

Myself and my wife we enjoy making shopping at your pep stores,just a dissapointment in one of your stores in Western Cape Mfuleni (Bluedowns),only 2 cashiers on duty and knowing axactly is this time of the year a line starting from cashiers straight to the back we've been waiting here for almost an hour waiting to make payment for our goods.This is realy annoying and disrespectful toward us as your loyal customers.I dont want to be personal on this matter but pep stores in malls you dont get such service.There is always enough staff to assist customers