1 reviews | Active since Feb 2017

04 Dec 2017, 19:02

sickened by PEP management

I'm extremely upset with the service I received at you Ballito junction Pep store. As you can see on the attached pictures. I saw an item with the R13.99 and when I took it to pay, the lady said she can give it to me at the red sticker price. I asked for the manager and a lady by the name of Vana showed up and told me no she won't give it to me at that price. I than asked of her position in the store and she informed me she was the store assistant manager. I informed her that I too was a manager and that I was wanting the item at that price. She said she was going to call her manager and as she walked to the office she said "we don't even know if the sticker was there. Her attitude and mannerisms was that not of someone in management.

I shop at Pep not because I'm broke or can't afford to shop elsewhere but before I like your item and the service at that store is something else.

I am very disappointed

Zolani Myamya

0
Replies (1)
PEP
PEP's reply05 Dec 2017, 08:10
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP