LVR
Lee-Andra Van Rooyen

1 reviews | Active since Sept 2013

02 Feb 2018, 14:42

Sick and tired of the bad service and poor behavior

Good day

I'm sick and tired of the bad service Im constantly receiving from Pep stores in Brixton Johannesburg. On Monday I bought a shop pants for my child and I asked the lady to help me look cause I didn't see anything she told me I must look and if it's not there then they don't have and refused to help me. When I asked someone else to assist no one came. I end up taking an incorrect pants cause no one wanted to help me. When I went back to the shop today I wanted to change the pants cause it was wrong. They refused to help me with it cause I didn't have a slip and told me that I don't have a slip and there is nothing they can do. Not only did they refuse to help me they now refuse to exchange my pants.

0
Replies (1)
PEP
PEP's reply02 Feb 2018, 17:24
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP