Shocking Service.
<p>Im very unhappy with the service got from PEP Amajuba Mall Newcastle. I went to the store on the 24th of Feb at 16:30. There was a red pair of tekkies which i wanted in a size 7. There were'nt any in the shop so asked the shop manager Ramshika to please find out from the local braches in town. She took my number and said she will ask them and would have an answer by closing time and if not by the following day then she would contact me. I told her that i need it urgently because it was for a party. i havent had any feedback from her. This morning when i went with a friend, i asked her about it. She couldnt give me a straigh answer nor look me in the eyes as she had her cellphone in her hand checking it constantly. When i asked her she just rep**** saying no anwser yet, i asked her if she had just left it and not checked up on the query, she rep**** by saying thats how it works, that if no one replies then it means there is nothing. i also asked her then if she maybe thought of just giving me a call saying there isnt any sizes available, she rep**** by she couldnt because they were so busy but when i looked around there were only 3 people in the shop, one being me. Really, this is unexceptable.</p>
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
