Sad Customer

To say im disappointed it's an understatement.On 28 January 2021 went to Pep store in westgate to open a pep money account was assisted by the lady called Nomsa.We didi everything registoribg and all when it was time to load the voucher of R200 system was of line,she called and was told technical problems and she then said i must keep on trying to load the voucher when i get home it'll eventually go though.Tried for a week busy calling call centre was told the technicians are busy with it,went back to store still same story.I then wrote an message on facebook i was called back after i wasted my airtime dont recall how many times i called tbe call centre.The response i got was look for someone with pep mpney card and load your voucher then withdraw where and where will i get that person family members not interested after my incident.Pep can i please have my R200 i need it and R20 for the card it's useless to have a card that's not working.