1 reviews | Active since Oct 2016

08 Nov 2024, 16:07

Rude tele sales agents

Talk about a rude tele sales agents. I received a call from an agent 8/11/24 between 15:50-16:00, advising that I haven't paid my account. I informed her that the payment was already made, she checked and confirmed that I indeed made payment and it reflects. Now she asked when I would be making my next payment, mind you, its only due end Nov and shes already pestering me. I advised that payment will be done month end and she insisted on a date so she can keep it on record and avoid being called. told her that wont be necessary and she still insisted and thats when the tone in the conversation changed. I dont appreciate such service. As is, I laid a complaint previously and was told that I would receive feedback and too date, I'm still waiting. I never miss my monthly payments, so if this is the treatment I get for being your client, then I would like to pay off the account and close it. Your staff is rude.

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