1 reviews | Active since Apr 2019
RUDE PEP CASHIER & Manager!
I would like to warn people not to shop at Pep Soshanguve Plaza as I've received one hell of a repulsive treatment in the history of customer services. Today, around 13:30, I went to Pep Store Soshanguve, when I got there, I saw a queue, and I stood behind the last person. After a few seconds, I heard a cashier by the name of Phina rudely shouting, "THERE's NO QUEUE HERE!" Then, we politely asked her Why is shebl lashing out, then she RUDELY said "I SAID WHAT I SAID!
Myself and this other young man, advised her not to be rude to us, and address us like customers, she repeated the same thing by saying "I said what I said!" When I asked if I could speak to the manager, the very same woman ARROGANTLY showed me her name tag, and said I must report her!
I then asked one of the staff to call the manager for me, she told me that she's still at the back office and she will be done in 15-20 minutes, I waited, then after 15 minutes as I was on a phone call, the manager arrived.
After my phone call, I went straight to the manager, I greeted her, introduced myself and told her that I have as complain. Guess what was her response???? "IM BUSY!!!!" So, is this how you guys trash customers? Customers will continue to receive ****ty treatments because managers defend their unprofessional friends! I'm DISGUSTED!!!
