1 reviews | Active since Sept 2014
refuse to exchange Tablet with factory fault.
I bought a tablet at Pep store in Upington on 17 Oct 2015. On arrival at home I realised that the tablet had a faulty battery because it was fully charged and the following morning it was off and the battery was flat. I monitored it for 3days and realised that there was no change.<br> I took the tablet back to pep at greenstone mall in johanesburg and a lady called Doreen said she called the upington's store but they need proof. The lady said she cannot refund me or exchange the tab since I bought it at the other store, she even suggested I take the tab to vodaworld of which I told her she was being unfair because I bought the tab at pep store not the mmanufacturer. <br> My problem is that they are trying to drag the isue until 7days guarantee lapses to avoid exchangin or refunding me.
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
