REFUND STILL NOT PROCESSED

MY COMPLAINT AGAIN ABOUT PEP STORE BRACKENHURST . I DID A PURCHASE AND MONEY WAS TAKEN OUT OF MY ACCOUNT AND I PAID CASH , I LOGGED THE COMPLAINT WITH THE STORE AND RECEIVED A CALL FROM THE CUSTOMER WHO PROMISED ME THAT THE MONEY SHOULD BE REVERSED BACK INTO MY BY MID-NIGHT . TODAY THE MONEY IS NOT IN MY ACCOUNT .???ALSO SHE ADVISED THAT THE AREA MANAGER WOULD GIVE ME A CALL AS WELL ...NO CALL RECEIVED AS WELL . THIS IS NOT ACCEPTABLE AND I WANT MY MONEY INTO INTO ACCOUNT TODAY ...OR ELSE I WILL BE TAKING THIS MATTER FURTHER .

SHOPPING AT PEP USED TO BE A PLEASURE AS THE PRICES ARE RIGHT , BUT THIS SERVICE IS REALLY PATHETIC !!!!!!!