Poor service from pep and PAXI

It's a shame that pep is telling people how convinient is their PAXI service, it's filled with uncaring staff who think sorry solves the same problems they create on their own. What a poor service from this shop and honestly I think this PAXI thing should be stopped as they are creating more frustrations than helping cz they truly suck in general and you get stories like they can't call couriers but end up calling the same courier 😅🤦♂️ no no no this company needs to be shut down. We are suffering because of them and this happened in December and now again in January. We should rather use Postnet it's cheaper and more reliable than pep and PAXI