Poor customer Service

On the 29/07/2017 i bought 3 itmes at Maponyamall unfortunatly only to find out when i arrived at home the Takies were two lefts , then as i went to kzn i went to the other pep but was told they cant change them for me as i was far and only came back on 27/09/2017 i went to Pep maponyamall on the 29/09/2017 The lady called Mcumisa Mtambeka pep manager said to me she cant help as i asked why cant she help since i took more than 7 days with the item i explained to her there is no terms and condition on the receipt and on the store there is no where , where its written and according to my knowledge its 3 months in order to change the goods ! told her ok no problem i cant take diffrent goods lets make then an exceptional she must once give me same shoes only change the left one but still she refused

This is a total no if there is terms there must be on the Receipt and boards at the store this is *** service as for her staff to keep mouning why didnt he come he stayed with them so much time but i went to kzn and they said i must streatly change them at pep

poor rotten service at local shops