Phone on repair for 3months

I send my phone for repair 5 October they said i will have it after 6 weeks after 7 weeks went to store they told me it not there i must come following week i didn't still i wasn't there on w Also went 2weejs aftwr it wasnt there, ive lost closed too R200 on transport monet, now im in store phone is not here it over 2hours waiting im soo feed up pep pepcell Pinetown simunye center