PEP,PAXI

its been 4 days now that the scanner for the PAXI courier service has not been working at the PEP store city view Durban Stamford hill, in the past 3 months i have used the service 3 times and each time i at the least visit the shop twice because of the scanner that seems to be trouble, a few times is understandable but 4 days in a row sounds like a service discontinued. Tomorrow there will be a new courier service and you will wonder why we left yours.