Pepe Cell Oribi management ******** to the max

Got a secondary phone as my primary phone had gone at Pep Cell Oribi Plaza on 30 Nov 2020 . From the date of purchase the phone only had one SIM port operating , now it being said to be a dual SIM I got frustrated and tried to have the matter resolved by going back to the shop . Unfortunately when I went into the shop bother SIM ports worked so I was told off ...went back ...took random screen shots of home screen showing one network ...on the initial visit back to the shop I was told the manager was not in that day and I should return Sat 5 Dec ...which I did ...she told me that she'd test different SIM cards ..I told her that when am in town both ports work but as I get as 300 KM away from town only one port works ....she argued that it was a network problem I then asked how so coz bother SIM cards are Telkom ...if it was network related then both ports shouldn't be able to receive any network signal to which she responded " I don't understand to what you're saying " M G ...manager of Oribi Plaza Pep Cell , your customer skills are a disgrace , you are a puppet aiming at some target ....Two SIM cards bother same networks yet at a range away from town only one port works ....you need to get your English right and your skills right ...the phone has a fault , you refuse to accept for what ? What will you get for frustrating me ? Karma !