Pep Strand Wesley street service is pathetic.

Last week I used my RCS card at Pep stores in Strand, Wesley Street. Omw what an embarrassing situation. My card declined because the shop assistant needs to call RCS to authorise the payment, which is a safety measure as these cards don't have pins on them. The cashier then swipes the card a few times calls the manager and they all totally irritated. I keep telling them they need to call RCS. The manager tells me maybe my credit limit is reached for the day. ***? It's a store card idiot! Is this woman really a manager? Then she asks me if I received an authorization number on my phone. How the ****! If you didn't even call them. Is an authorisation number miraculously going to appear on my phone! Is RCS supposed to smell that today I'm going to pep to buy something? Then I tell her again they need to call RCS. She says they have a landline and that phone can't call 086 numbers. This is when I almost lost it! All this is happening infront of a long queue of people watching us. I don't know if the staff are just plain dumb or if they are so lazy that they don't want to assist cause they clearly got irritated. Why are they there if they don't want to work. Do you know how many people would appreciate having that job. The whole bunch needs to be dismissed or go on training on how to treat ALL people and how to do their job. Not that I want to mention race but I stood in that queue a number of times to notice who gets "special treatment". I have never ever been treated like this at any other pep branch. The service at this branch is pathetic.