Pep stores Watergate

Hi good day I just came from Watergate pep stores the clothing department and the service I got was not pleasant at all the manager called Sonia have no ethicat, she accusing people of *****ing witch I feel wasn't fair cause I came in as a customer that wanted to purchase something and then they have a nerve as well to tell me I must give in a baby bag witch I feel is unnecessary because it's a baby bag I never experienced this by other pep stores or ever heard I should give in a baby bag but the manager of all have no cliental at all!!! Upset customer