Pep stores Symphony Walk Town Centre supervisor

This is my fist time sending a review of this nature and even more so the first time on Hellopeter.... and hope to never do this again.

I honestly love shopping at Pep stores, but the service that I have recently received from the management at Pep store in Town Centre Symphony Walk (not even the staff) is very appalling. I recently visited the store on 2 occassions and on the first occassion, i was assisted by the supervisor herself. My nephew was with me at the till and as a child he took the packet of Paw patrol sweets from the rail. Little did I know that this packet had a little tear on top of it. She then said to me 'you should pay for that too'. Because i was not intending on buy it , i put it back on the rail. She then said to her colleague, in front of me- ' the customer's child broke the packet and should pay' to which that staff member then said to her..it ok. The tear was not even caused by my nephew as the rail was filled to the rim. But what really annoyed me was today's event. I came in with my brother and 2 kids where we wanted to buy takkies. As we got to the area, there was about 3 pairs laying on the floor. As we fitted it on, we took 2 pairs and as we walked toward the till, the very same supervisor came around shouting out to a staff member saying 'they took all the shoes off the rails- come see'... at least 3 times and all while we walked to the till, and even as the child went toward the ladder, they rudely said...' and whose child is this'... What really is even more annoying is that she walked all the way with us toward the till, like we were going to destroy the whole store... If she keeps up like this, no one would shop in peace. She is very very rude indeed. See this as a warning since the people in our area would even go as far as placing this kind of behaviour on social media and local newspaper such as The Voice.

NB. I dont not know her name but she is the store manager as i confirmed it with one of the cashiers