PEP STORES KATHLEHONG P6797

Last week i had to attend the funeral at home KZN. I came back on the last day of my parcel and i was late. I even called paxi online but they failed me. The parcel went back and it was sent back again today. The Manager and the lady called SINAH refused to assist me with dispatching a parcel.. I tried calling them earlier several times but they refused to assist me.they are here and i came 17h29 exactly. Hope this team can be advised about going an extra mile.