PEP STORES FISH HOEK TREATS ALL AS IF THEY ARE *********.

The Pep Stores Fish Hoek is happy to treat all clients like *********. My friend bought a Mobicel phone for R 429, opened it up, and it would not switch on. She came to me. I tried to get it to go on and it would not. The screen protector is still on. I told her to take it back to the branch. She was rudely told she had scratched the phone - the staff member did not bother to see the screen protector is still on. She was then told they are not taking it back. Then they said the pins by the battery are broken. Rudely refused to help. This is not acceptable.