Pep Stores Delft Mall

This morning 24 February 2021 I stood in front of Pep Stores Delft Mall. Normally the store opens at 08:30, so we stood outside and wait. The staff was walking up and down, fitting clothes on, the security was playing games on his cellphone and the rest was getting ready to open. At about 08:35, I noticed that a lady knocked on the window and asked the manager what time the store opens, so he just pointed her to the door where the times is displayed (very unprofessional). What if the lady could not read? Treat people with dignity and respect, not like animals.