PEP STORES

This morning 15/12/20 at 9h15 I was standing outside Pep stores in retreat main rd branch from 8h50 - 9h15 while does were still locked. Staff was inside nowhere to be seen but the doors were locked. I had delayed taking my grandson to creche as it was there party day and we had to get a gift. I also had a hospital appointment for this morning so as you can imagine I was pressed for time. This Pep like I said was still closed when I abandoned the line and left at 9h15. From speaking to others this was the norm. I immediate phd their customer care and complained. I was told they would ph the shop to open doors and that the regional manager would contact me. I just find this type of service unacceptable and unbelievable. In the time that e living that people can play with their jobs in this way. Or is it simply that we live in a colored area so they don't care about the community of respect us enough i am truly appauled by this shop and it's service. Disgusted is the word.