pM
patricia M

1 reviews | Active since Dec 2013

17 Dec 2015, 15:30

Pep store seshego cycle centre

There is a male security guard forcing to search woman s hand bags at Pep store seshego cycle centre .when I refuse asking for the Female security to search my bag he give me a bad attitude telling me its his Job to search every one.I asked the man to go call his manager or someone to go search my bag.He refused and said I must go myself to find the person myself. When I try to live the store he kept on pushing me infront of my 4 years old and my baby started crying. The manager came and started accusing me of shouting at the security guard. This is unacceptable I have a right to privacy a Male security can't just search my handbag. I will take this matter up. I will ask advise from the ombudsman and anyone who can tell me what to do with this hostile treatment I have experienced as a customer.

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Replies (1)
PEP
PEP's reply21 Dec 2015, 09:40
Official
Hello bontle@19864,

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards
PEP