1 reviews | Active since Feb 2011
Pep Store of Terror!
On 18.03.2018, I went to Pep Stores: Southdale to buy some tissue oil. I had a parcel so I waited for a while at the parcel counter as all the staff members were bussy at the tills. After a while, I put my parcel in the kiosk & took a number. A staff member named Betty shouted from accross the store: "hey you, you dont do that! you're not allowed to do that!" I responded by saying that I had waited for a while & had not received any assistance. She then said: "it doesn't matter, you were supposed to call one of us". I then said that they were supposed to offer assistance without me having to ask for it. At this point I had taken the tissue oil and joined the queue. She continued to tell her colleague how "I had a bad attitude and if was disrespectful to my own mother then I shoudnt bring my nonsense here!" At this stage I was fedup and also told her the same. She then told me that I should wait for her outside so she can "show me". When I was almost at the front of the queue; she took my parcel out of the kiosk and threw it on the counter and said: "tshwara, tlisa number eo"" (meaning: "here, bring that number!" When it was my turn to pay, I was served by LEBUSENG: BETTY followed me to that till to further hurl insults at me. I told her I was not going to take this lying down and was going to report her. She told me to "go for it, I dont care!" She was still hurling insults at me as I was leaving the store and said: "I'll be here tomorrow, next week and next year and I will catch you!" I have been a resident of Robertsham since 1992 and have been a customer of Pep-Store Southdale for more than 20 years: never in my wildest imagination did I ever think that I would be treated this way and I would be afraid to go to the shopping centre because someone promised to harm me. I would like Pep-Stores management to take this in the most serious light and I will be opening a case of Intimmidation with the Booysens SAPS.
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
