PEP STORE MARKET SQUARE PLETTENBERG BAY

I went into Pep Market Square in Plettenberg bay on Thursday the 6th of October to laybye clothing. So I get helped by a cashier who helped me very well until her computer was offline then she had to ask me to move to the next cashier who was very disrespectful. She had a name tag of a name SIBO written on, she definitely doesn't know anytging about customer service. The facial expression was disgusting, i dont know what was happening with her because she gave me an attitude from the word go. She did not even greet me let alone asking me what can she help me with instead she assumed that im doing a purchase instead of a laybye. After i indicated to her that I am doing a laybye she got more iiritated and sent me back to the 1st cashier that helped me and then it was explained to me that the laybye syatem is offline on every computer. I felt so disappointed and disrespected. Such horrible service at Pep that i had never experienced before.