HK
Hester K

1 reviews | Active since Mar 2018

12 Mar 2018, 20:47

Pep *****ing money

Pep Gordons Bay and Pep Head office has the most *********** employees ever...

I've been to Pep GB on the 25th of Feb to buy a few things. The cashier swiped my card and said they were offline.. She then swiped it again after I asked her if she is a 100% sure that the transaction didn't go through..she assured me and swiped it for the third time...

According to her the transaction/s did not go through and she demanded that I draw cash to collect the products..

On my way to draw cash the transaction sms's came through, 3 transactions went through....Over R1700 out of my account.. Back to PEP only to be told by the manager that she will only be able to try and sort it out on Monday..

WELL PEP IT HAS BEEN ALMOST 12 WORKING DAYS AND I STILL HAVE NOT RECEIVED MY MONEY BACK NOR THE GOODS.....

I WILL BE IN CONTACT WITH MR PARKER IF I DO NOT RECEIVE MY MONEY BY THE COB TOMORROW..

0
Replies (1)
PEP
PEP's reply14 Mar 2018, 09:23
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP