Pep Southgate are *****s

I went to Pep Southgate , I was told to leave my trolley with parcels at their parcel counter , after doing my shopping in the store I get back and all my goods are ****** , I was told to go to security control room and it was seen that the goods were ****** whilst the security was at the door , what games are they playing , now im told that I should wait 7 days for a outcome . this is unacceptable