PEP SOMERSET MALL

I went to collect my paxi parcel, i asked one of the staff where should i que if I am collecting a parcel, she was ugly and rude did not even bother to open her mouth to respond, rudely pointed with her head. Stood in a long line only for me to get there and be told that they do not accept foreig id. My freind had her passport, and copy of permit they refused to hand us our parcel then we requested to speak to the manager. She came to address us, full of attitude, she was rude and shouting while we still had questions, she walked back to her office while we were still talking, stood outside her office door for 5minutes, she never bothered to come back and address. You would swear we were asking for her parcels at her house. She is rude and treat that Pep store like it's her house. She had 0 respect for customers. I would never set my foot in that ****a shop ever again