TH
Trynie H

1 reviews | Active since Mar 2016

27 Mar 2016, 11:50

Pep Queenswood Bad attitude

I went to Pep store to buy my boy some clothes. I ask the sales lady if the boys section was the only section for boys 1-2 years as it was not indicated, her response was \hmmm\" which I suppose means 'yes' - she was standing next to me, she then said \"sorry\" and just walked into me not giving me any time to get out of the way. I then said to my husband how rude that was and then she started to back chat me. By the time I got to the till the lady behind the till did not greet me, she only said \"pin\" and ignored me because I assume the sales lady told her about the incident. I am extremely disappointed and this behavior is just plain unexceptable. I am sure this is not the way in which Pep wants to conduct business. I expect that action will be taken and an apology. I do not wish to post this on all social platforms but I will follow suit if no one from Pep respond. "

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Replies (1)
PEP
PEP's reply29 Mar 2016, 09:38
Official
Hello Trijntje,

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards
PEP