CA
Calvin A
1 reviews | Active since Sept 2018
08 Oct 2018, 10:12
PEP PARK STATION
9623-EMV DECLINED AFTER ONLINE AT PEP STORE NEVER YET RESOLVED SINCE 22ND OF SEPT 2018 TILL NOW NO SIGN OF REVERSAL TO MY ACCOUNT FROM PEP AND MY BANK ACCOUNT WAS DEBITED FOR THE AMOUNT OF R399 CAN'T STILL BELIEVE THIS CAN HAPPEN AT A BIG STORE LIKE PEP.
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Replies (2)
PEP's replyOfficial
09 Oct 2018, 13:35Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon,
Regards
PEP
PEP's reply09 Oct 2018, 13:35
Official
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon,
Regards
PEP
CA
Calvin A's updateReviewer Update
09 Oct 2018, 15:11Thank you PEP for resolving my complain i have received my money back to my bank account around 10:53AM today.
Hopeful i don't have to go through this next time i visit the store.Also thanks to the manager for helping me in a professional and calm resolution of the matter.
Regards
RA
CA
Calvin A's update09 Oct 2018, 15:11
Reviewer Update
Thank you PEP for resolving my complain i have received my money back to my bank account around 10:53AM today.
Hopeful i don't have to go through this next time i visit the store.Also thanks to the manager for helping me in a professional and calm resolution of the matter.
Regards
RA