PEP MONEY TRANSFER - **********

My Mother transferred money from whittlesea PEP on Thursday the 04th Oct 2018 an amount of R1100 , she sent me the receipt same. On Saturday 06 Oct 2018 I went to Pep to withdraw, I couldn't withdraw the money. They gave me their call center number which is ********** to enquire

I called the call center and I was told the money was withdrawn on Friday afternoon 05 Oct 2018 in East London Absa ATM no.3. I then asked how did that happen as we do not even have relatives that side and its 300 kms from Whittlesea. this lady could not give me answers becauseit doesn't show on their system. My question is how did they get the pin to start with nor my mother's information as the ATM asks you to put in details before you could get the money.

This Pep Money Transfer is ********** period because when you call they cant give you full details but just send you to one place/person to another even the head office number I was given to report my compliant no one answers the phone.

People please beware of this Pep Money Transfers they are *****ing people's money and I'm sure it the cashiers, please investigate this matter with immediate effect and get back to me. I want my money.

Thanks.