Pep money

On the 4th December 2017,my friend deposited R700 at pep kwaggafontein,ref no ********** 6DI, tranfere no ********** 209.the no of my friend is ********** 919.I went to usave at ekangala,there was no money ,I then went to shoprite Bronkhorspruit, I didn't get any money ,I then decided to go to an ATM Absa ,I didn't get any help.Pls I need the money,I hope I will get help soon.