PEP MANAGER SERVICE THE WORST EVER

Please note I put 1 star cos I didnt have the option of a zero. It was in December 2019... and I proceeded to the Pep Store in Cornubia Dbn... It was near closing time so it was a bit quiet. I went to the teller to purchase a R1000 OTT voucher from theirFlash machine. The lady said sje didnt know what an OTT voucher was, so I told her its the voucher from the Flash machine. She still didnt know, so she called her manager ( Requel ) to assist her. Requel told her which voucher it was and she printed it for me. Upon receiveing it, I said to the cashier, it wastje incorrect voucher - The manager ( Requel ) was also there and played ********, until the cashier told her I wanted to cancel the voucher because it was the incorrect one. Requel, hastily, said 'Im busy with banking now - he must wait ' And proceed to her office alongside the tills and shut, more like banged the door on us. I asker the cashier to call her to sort my problem out, to which ahe responded that she is busy. I mean, Im the customer here, surely she can give me time of day. So I angrily ( natural reaction ) swore at her. I needed to leave but she refuse to entertain my query. She even called for the centre security to remove me from the store. I told 4 of them that I wouldnt move because this store has got my money and I wanted my refund. So anyways, she eventually called someone, telling them nonsense about me and having a good laugh on the phone. Then she comes to me and says that her head office said that they will not entertain my query and I must leave the store. Imagine how frustrating this was. The security guys also couldnt understand her behaviour. Then she phoned someone by the name Brandon and told him to come for me, Im in the store. I mean, I could have pulled out a gun and shot him, but she wanted to act all bully with me. Worst experience I have ever had from a store manager. I tried to call PEP but the number on the website dont exist. I emailed their customer complaints and still have no response. So here I am...back at Hello Peter.