PEP ....Loan Sharks !!!

In Short I app**** for a loan, which was approved - after which I enquired how long the transfer will take and said transfer would have taken to long as I required it for a deposit and had a dead line.<br> I then declined the loan, the person I spoke to in the call centre assured me the application would be cancelled.<br> <br> The loan was not cancelled and transferred to my account, when the payment was due the call centre contacted me again, I explained the situation and asked if they cant just revers the transaction as I did not except the loan. The answer was No, I must pay back all the intrest and charges ext, ext, I asked for the complaint procedure and was told to go complain on Hello Peter...and well here I am. After the Siphokazi told me to hold for the manager I was kept on Hold for an hour (I have screen shot of the call duration) after which I was cut of (note a hour of my time at work - I should Invoice you for this aswell I think. )<br> <br> I have tried to no avail to speak to someone of authority at PEP ...but I just get put on hold and cut off !!!<br>