PEP Kolonnade Retail Park! Rude service!

I was at PEP at the kolonnade retail park in Pretoria, Gauteng. I was there to get some of their soft onesies for my three year old son. I couldn't find the Paw Patrol ones and decided to ask for some help. The lady that I decided to ask was taking chips off the shelves. I then asked her very politely, but she was extremally rude. I through the clothes that I picked for my son on a shelve and decided to leave. I will not be going back there. This wasn't the first incident. The staff there doesn't help and is rude most of the time!