PEP is failing us!

Why has PEP changed their way of helping the public send money?! This really ticks me off because, PEP cashiers now ask you if the money has been sent through ABSA or STANDARD BANK...Why the hell is that so important?!

This service has helped so many people in South Africa, especially senior citizens. Now imagine an old man or lady who never had the privilege of going to school, being asked if the money has been sent through ABSA or STANDARD BANK?! We serious do not need this!

I have witnessed plenty of people being turned away because of this one question posed with no help, but rather you're told that it is prohibited to retry withdrawing